Important info about procedures for opening a new prepaid card account. To aid the government fight the funding of terrorism and money laundering activities, federal law requires all finance institutions to acquire, verify, and record information that identifies each individual who opens an account. What this means for you: When you open a prepaid card account, we could require your own name, address, date of birth, Social Security Number, tax identification number as well as other information that will allow us to recognize you. We could also ask to see your driver’s license or some other identifying documents.
Is my ALINE Card prepared to use once i receive it? No. For the protection, you will need to visit mycard.adp.com or call 1.877.237.4321 to activate your ALINE Card. You will have to select a PIN (personal identification number) when you activate your Card. By activating the ALINE Card, you might be agreeing towards the stipulations within the Cardholder Agreement.
When can i see my pay loaded onto my new ALINE Card? Allow approximately three weeks after card activation to your pay to begin with to be loaded on your new ALINE Card. To see if your pay has become included in your new Card, you are able to view your balance on the FREE mobile app, the cardholder website at mycard.adp.com, or by contacting Cardholder Services at 1.877.237.4321.
Do I need to contact my employer about my new ALINE Card? In case your employer enrolled you for that ALINE Card, you may not need to speak to your employer. In cases like this, you only have to activate your brand-new ALINE Card in order to start receiving your wages on it. Should you enrolled yourself to have an ALINE Card with the mobile app, you should provide your employer along with your routing and account numbers once you’ve activated your ALINE Card. Your employer needs this information to be able to direct your wages onto your ALINE Card. You can get your routing and account numbers on the mobile app or on mycard.adp.com.
Can One request another ALINE Card for any spouse or trusted relative? Yes. Log into your account at mycard.adp.com or call Cardholder Services at 1.877.237.4321 to get information and adding a secondary cardholder to your account. You and also all secondary cardholders must pass a validation process. In the event you and all secondary cardholders pass the validation process, you together with the secondary cardholders share the same pool of funds. Each individual has full and immediate access to the joint balance on the ALINE Card.
Will be the ALINE Card a credit card? No. The How do I put money on my ADP card is actually a reloadable Visa® or MasterCard® prepaid debit card-not a charge card. It does not build credit score. Each pay period, your employer automatically loads your pay onto the ALINE Card. Each time you utilize the ALINE Card, the investment amount is deducted from the money available on the ALINE Card. Does my ALINE Card earn interest? No. Interest is not earned on or put on the ALINE Card balance.
What do i need to do if my ALINE Card is lost, stolen or damaged? You need to report the lost, stolen or damaged ALINE Card to Cardholder Services immediately therefore the ALINE Card may be deactivated. Cardholder Services can be reached at 1.877.237.4321. We shall cancel your ALINE Card and transfer the funds to a different ALINE Card that might be sent to you. You might receive one lost/stolen replacement ALINE Card for no charge ($) per calendar year sent regular U.S. mail for no charge ($). After the one replacement card at no cost ($) and for expedited delivery, a fee may apply, so please see your Cardholder Fee Schedule. If you want to access your funds just before receiving your replacement card, please ask the representative to authenticate an ALINE Check by ADP® which has to be made payable to yourself for that full available balance. The ALINE Check can be found in your original ALINE Card Welcome Kit.
When the ALINE Check is authenticated, the representative provides you with the exact available balance and your 6-digit authentication number, that you must record on the check. Funds for that check will immediately be deducted from your ALINE Card balance to permit payment when presented (you can not alter the check amount or the check is going to be returned). Should you not have available balance on your ALINE Card, your request to authenticate the check will likely be declined. Please be aware: because you own an activated ALINE Card, it is possible to Just use the ALINE Check if your ALINE Card has been reported lost or stolen and you need access to your funds before receiving your replacement card. No fees will likely be charged for replacing a lost or stolen ALINE Check or placing a stop payment of the authenticated ALINE Check after authentication. To cancel or place an end payment upon an ALINE Check once it has been authenticated, please call Cardholder Services at 1.877.237.4321. You can request additional checks by going to mycard.adp.com or by calling Cardholder Services.
Can there be fraud protection using the ALINE Card? Yes. Signature-based transactions that qualify are protected by Visa or MasterCard’s Zero Liability Policy. Visa’s and MasterCard’s Zero Liability Policy provides protection hdquhu unauthorized purchases. Other restrictions may apply. You may also have other protections under applicable law, including Regulation E. Please make reference to the Cardholder Agreement you received using the ALINE Card, see the Cardholder Agreement on the FREE mobile app as well as at mycard.adp.com, or request a duplicate by calling 1.877.237.4321. 9. That do I call with questions regarding the ALINE Card? Most questions regarding the ALINE Card and details of transactions made out of the ALINE Card may be answered from the cardholder website at mycard.adp.com. To achieve Cardholder Services relating to your ALINE Card, please call 1.877.237.4321.
This number is additionally printed on the back of the ALINE Card. 10. Can I be charged any fees making use of the ALINE Card? Yes. There is a charge for utilizing certain features on the ALINE Card. Please reference your Cardholder Fee Schedule for applicable usage fees. It is possible to view your ALINE Card Fee Schedule anytime on the FREE mobile app and at mycard.adp.com. You can also contact Cardholder Services by calling 1.877.237.4321 to speak with an agent or even to request a duplicate of your Cardholder Fee Schedule be brought to you. 11. Are funds loaded on to the ALINE Card FDIC insured? Yes. The amounts that you load on the ALINE Card are insured through the Federal Deposit Insurance Corporation (“FDIC”) approximately the maximum amount offered by applicable law. 12. Will my ALINE Card expire? Yes. Your ALINE Card comes with an expiration date but your funds tend not to expire. Please assess the front of your own ALINE Card to view your expiration date. Before your existing ALINE Card expiring, a whole new ALINE Card will likely be delivered to your address on file.
I received a non-personalized ALINE Card from my employer, how do i obtain a personalized ALINE Card with my name embossed on the Card? You may also get yourself a personalized ALINE Card along with your name embossed on the card should you request and they are approved to obtain your routing and account numbers. Whenever you activate the non-personalized ALINE Card, you can immediately sign in setting-up your account at mycard.adp.com and choose “Add More Income Options” so that you can add funds from multiple employers and sources like your annual tax refund, government benefits, and supporting your children payments.